Privacy Policy

How Fitkaar collects, uses and protects your information.

We respect your privacy and are committed to protecting your personal information. Any details shared while placing an order, creating an account, or filling the customisation form are used solely for order processing, communication, and service improvement.

Your personal data is never sold, shared, or misused and is protected through secure systems.

Information We Collect

When you place an order, fill out a customisation form, or contact us, we may collect details such as your name, phone number, email address, shipping address, and any information you choose to share with us (including design preferences and references).

We may also collect basic technical data such as your device type, browser, and how you interact with our website to help us improve your experience.

How We Use Your Information

We use your information to:

  • Process and manage your orders
  • Communicate with you regarding your order, design, or queries
  • Provide customer support
  • Improve our website, services, and overall user experience

Data Sharing

We do not sell or rent your personal information.

We may share limited information only when necessary to:

  • Complete your order (for example, with delivery and logistics partners)
  • Process payments securely
  • Comply with legal requirements or protect our rights

Data Protection

We take reasonable steps to keep your personal information secure and protected from unauthorised access, misuse, or disclosure.

Cookies & Website Usage

Our website may use cookies or similar technologies to enhance your browsing experience, remember your preferences, and analyse website performance. You can choose to disable cookies through your browser settings, though this may affect certain features of the site.

Communication

By placing an order or sharing your details with us, you agree to receive communication from us via WhatsApp, phone, email, or SMS regarding your order, updates, or support.

You may also receive occasional promotional messages, which you can opt out of at any time.

Your Rights

You may request access, correction, or deletion of your personal information by contacting us. We will make reasonable efforts to address such requests.

Changes to This Policy

We may update this policy from time to time. Any changes will be reflected on this page.

Contact Us

If you have any questions or concerns regarding your privacy, feel free to reach out to us via the Contact Us page.